Our Hospital Remains Open With Modified Operations To Keep You and Your Pets Safe.
As a trusted partner in your pet’s care, our staff is available to provide critical cardiac care to our patients. With the rising threat of COVID-19 however, and recent mandates to restrict crowd interaction, we have reduced our staff time in the hospital and implemented a temporary policy to restrict clients from gathering in our lobby. At this time, our hospital remains open, but with restrictions.
Adjusted Staff and Doctor Availability
Our hospital remains open and our team is reachable by phone at 503-246-9689 during regular business hours. In efforts to reduce exposure to the coronavirus our medical team is only in the hospital 2-3 times per week. If you require assistance, please be sure to call ahead and speak with our staff directly regarding your pet’s care.
Curbside Pick-Up For Appointments
We are now requiring that all pets be picked up at the curb for their appointments and client interactions with our staff will take place via telephone, email or curbside.
Please call us at 503-246-9689 when you arrive and a member of our team will meet you curbside to pick-up your pet and go through the check-in process. Our team will then take your pet inside for their scheduled appointment. We ask that all clients wait in their cars during their pet’s appointment. Please be sure that all pets are on a leash or in a secure carrier.
After transferring your pet to our team,
Our team will perform a regular exam with your pet and call you with a treatment plan for any suggested services. You will have the opportunity to discuss treatment recommendations with our team over the phone before approving any services.
We can take payment over the phone after your pet’s services are completed.
We will contact you by phone to let you know your pet is ready for pick-up. Our staff will again meet you curbside to hand off your pet.
Curbside Pick-Up of Medications
If your pet relies on medications, we recommend ensuring that you have enough supply to last through at least one month of a possible home quarantine situation. Please call us at 503-246-9689 to place an order from the hospital or complete our online prescription request form. If you purchase medication from the hospital, we will have you pay over the phone, email you a receipt and arrange for safe pick-up from our hospital.
Thank you for your continued patience while we navigate this situation together. Please don’t hesitate to call us at 503-246-9689 if you have questions or need assistance for your pet in any way.
Stay safe and stay healthy,
Dr. Wood and the Team at Cardiology Northwest